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Shareholder information FAQs

How do I update personal details, confirm my shareholding, transfer my shares, request a tax certificate, report lost or stolen share certificates, report lost or stolen dividend cheques, or report the death of a registered holder?
Prosus has appointed Computershare as it’s JSE transfer secretary, ING Bank N.V. has been appointed as Euronext listing and paying agent and Citibank, N.A. has been appointed Cross-border settlement agent.  As the Prosus N ordinary shares are in dematerialized form, we recommend that you contact your broker/CSDP to assist you with any queries which you may have about your shareholding.  Alternatively, kindly contact Computershare using one of the below mediums:
 
Computershare Investor Services Proprietary Limited
Rosebank Towers, 15 Biermann Avenue
Rosebank, Johannesburg 2196
South Africa
Tel: +27 (0) 86 110 0933
 
I did not receive Prosus shares even though I held Naspers shares at the time of the listing of Prosus N.V.?
Kindly contact Computershare using one of the below mediums:
 
Computershare Investor Services Proprietary Limited
Rosebank Towers, 15 Biermann Avenue
Rosebank, Johannesburg 2196
South Africa
Tel: +27 (0) 86 110 0933
How do I vote as a registered shareholder at the AGM?
You can vote at the meeting in person. A poll is held on each of the resolutions put before the meeting. If you cannot go to the meeting yourself, you can appoint someone else to vote in your place as your 'proxy'. This could be someone you know or, if you do not know anyone attending the meeting, it is usual to appoint the chairman. To do this, you need to complete the proxy form that is sent to you with the annual report and send it back to the Company's registrar before the meeting.
As a non-shareholder can I attend the AGM?
People who are not registered shareholders can attend the AGM as guests of the Company. You would need to inform us by completing the proxy form and send to [email protected].
 
When will I receive my next dividend?
The payment of a dividend is subject to approval at the annual general meeting and is at the discretion of the board.  
 
How do I purchase an American depository receipt (ADR)?
Bank of New York Mellon maintains a Global BuyDIRECTSM plan for Prosus N.V. For additional information, visit Bank of New York Mellon’s website at www.globalbuydirect.com or call Shareholder Relations at 1-888-BNY-ADRS or 1-800-345-1612 or write to:

Bank of New York Mellon:
Shareholder Relations Department
Global BuyDIRECTSM
Church Street Station
PO Box 11258
New York
NY 10286-1258
USA
 
Prosus DR: https://www.adrbnymellon.com/?cusip=74365P108

Investors resource page https://www.adrbnymellon.com/resources/individual-investors

The ratio between the ordinary share and the ADR is 1:5.

The symbol for the Prosus ADR is PROSY

The Prosus ADR CUSIP number is 74365P108
 
I received a request from Prosus asking me to trade on its online trading platform for lucrative return on my investment, is this true?
Prosus N.V. has been made aware of a scam targeting members of the South African public. Victims of the scam will receive an eBook, via social media channels such as WhatsApp and Telegram, which describes Prosus as “a registered online trading platform”.
 
As part of the scam, fraudsters allege that targeted recipients will be assigned a trade broker who will trade on their behalf if they deposit cash into a third-party account. The returns promised are very enticing – for example, a 100% return on investment in an hour. Once money is transferred into the account, the funds disappear.
 
Prosus urges the public to always use extreme caution when receiving calls, text messages or emails from an unknown source, particularly when they include requests to part with money. Phishing emails, texts and calls can be very convincing, with company logos and banners copied from websites.
 
Importantly, Prosus is not a trading platform. The company has a primary listing on the Euronext Amsterdam, with a secondary listing on the Johannesburg Stock Exchange, under the symbol PRX. It also has an ADR programme trading on an over-the-counter basis in the United States (PROSY). Should you wish to invest in the stock market please visit https://www.jse.co.za/grow-my-wealth, contact a broker who can assist you with trading on the Euronext Amsterdam (https://live.euronext.com/resources/members-list) or visit www.globalbuydirect.com to find out more.

Tips to avoid becoming a victim of a phishing scam:

Never respond to an unsolicited call, text message or email no matter how official it may seem.

Use extreme caution when clicking on links and attachments included in unsolicited emails, even if they appear to be from a company or person with whom you do business.

If you believe you have responded to a fraudulent email, contact your bank immediately so they can take steps to protect your account and your identity.
When is the next AGM?
Prosus will be holding its AGM online this year. Details will be published in due course.
Can I vote at the AGM if my shares are held through a broker or CSDP?
If your shares are registered in the name of your nominee, the nominee will receive the proxy form detailed above. You must arrange to instruct the nominee how you wish your votes to be cast.
 
How do I buy or sell my shares?
You should buy or sell you shares through a registered stockbroker to guide you and help you to identify investment options that suit your financial goals. To learn more please visit https://www.jse.co.za/grow-my-wealth or https://www.a2x.co.za/a2x-approved-brokers/ or contact a broker who can assist you with trading on the Euronext Amsterdam.  A list of brokers can be found here (https://live.euronext.com/resources/members-list).
Where will the AGM take place and what time?
Naspers will be holding its AGM online this year. Details will be published in due course.
Frequently asked questions
How do I update personal details, confirm my shareholding, transfer my shares, request a tax certificate, report lost or stolen share certificates, report lost or stolen dividend cheques, or report the death of a registered holder?
Prosus has appointed Computershare as it’s JSE transfer secretary, ING Bank N.V. has been appointed as Euronext listing and paying agent and Citibank, N.A. has been appointed Cross-border settlement agent.  As the Prosus N ordinary shares are in dematerialized form, we recommend that you contact your broker/CSDP to assist you with any queries which you may have about your shareholding.  Alternatively, kindly contact Computershare using one of the below mediums:
 
Computershare Investor Services Proprietary Limited
Rosebank Towers, 15 Biermann Avenue
Rosebank, Johannesburg 2196
South Africa
Tel: +27 (0) 86 110 0933
 
I received a request from Prosus asking me to trade on its online trading platform for lucrative return on my investment, is this true?
Prosus N.V. has been made aware of a scam targeting members of the South African public. Victims of the scam will receive an eBook, via social media channels such as WhatsApp and Telegram, which describes Prosus as “a registered online trading platform”.
 
As part of the scam, fraudsters allege that targeted recipients will be assigned a trade broker who will trade on their behalf if they deposit cash into a third-party account. The returns promised are very enticing – for example, a 100% return on investment in an hour. Once money is transferred into the account, the funds disappear.
 
Prosus urges the public to always use extreme caution when receiving calls, text messages or emails from an unknown source, particularly when they include requests to part with money. Phishing emails, texts and calls can be very convincing, with company logos and banners copied from websites.
 
Importantly, Prosus is not a trading platform. The company has a primary listing on the Euronext Amsterdam, with a secondary listing on the Johannesburg Stock Exchange, under the symbol PRX. It also has an ADR programme trading on an over-the-counter basis in the United States (PROSY). Should you wish to invest in the stock market please visit https://www.jse.co.za/grow-my-wealth, contact a broker who can assist you with trading on the Euronext Amsterdam (https://live.euronext.com/resources/members-list) or visit www.globalbuydirect.com to find out more.

Tips to avoid becoming a victim of a phishing scam:

Never respond to an unsolicited call, text message or email no matter how official it may seem.

Use extreme caution when clicking on links and attachments included in unsolicited emails, even if they appear to be from a company or person with whom you do business.

If you believe you have responded to a fraudulent email, contact your bank immediately so they can take steps to protect your account and your identity.
I did not receive Prosus shares even though I held Naspers shares at the time of the listing of Prosus N.V.?
Kindly contact Computershare using one of the below mediums:
 
Computershare Investor Services Proprietary Limited
Rosebank Towers, 15 Biermann Avenue
Rosebank, Johannesburg 2196
South Africa
Tel: +27 (0) 86 110 0933
When is the next AGM?
Prosus will be holding its AGM online this year. Details will be published in due course.
How do I vote as a registered shareholder at the AGM?
You can vote at the meeting in person. A poll is held on each of the resolutions put before the meeting. If you cannot go to the meeting yourself, you can appoint someone else to vote in your place as your 'proxy'. This could be someone you know or, if you do not know anyone attending the meeting, it is usual to appoint the chairman. To do this, you need to complete the proxy form that is sent to you with the annual report and send it back to the Company's registrar before the meeting.
Can I vote at the AGM if my shares are held through a broker or CSDP?
If your shares are registered in the name of your nominee, the nominee will receive the proxy form detailed above. You must arrange to instruct the nominee how you wish your votes to be cast.
 
As a non-shareholder can I attend the AGM?
People who are not registered shareholders can attend the AGM as guests of the Company. You would need to inform us by completing the proxy form and send to [email protected].
 
How do I buy or sell my shares?
You should buy or sell you shares through a registered stockbroker to guide you and help you to identify investment options that suit your financial goals. To learn more please visit https://www.jse.co.za/grow-my-wealth or https://www.a2x.co.za/a2x-approved-brokers/ or contact a broker who can assist you with trading on the Euronext Amsterdam.  A list of brokers can be found here (https://live.euronext.com/resources/members-list).
When will I receive my next dividend?
The payment of a dividend is subject to approval at the annual general meeting and is at the discretion of the board.  
 
Where will the AGM take place and what time?
Naspers will be holding its AGM online this year. Details will be published in due course.
How do I purchase an American depository receipt (ADR)?
Bank of New York Mellon maintains a Global BuyDIRECTSM plan for Prosus N.V. For additional information, visit Bank of New York Mellon’s website at www.globalbuydirect.com or call Shareholder Relations at 1-888-BNY-ADRS or 1-800-345-1612 or write to:

Bank of New York Mellon:
Shareholder Relations Department
Global BuyDIRECTSM
Church Street Station
PO Box 11258
New York
NY 10286-1258
USA
 
Prosus DR: https://www.adrbnymellon.com/?cusip=74365P108

Investors resource page https://www.adrbnymellon.com/resources/individual-investors

The ratio between the ordinary share and the ADR is 1:5.

The symbol for the Prosus ADR is PROSY

The Prosus ADR CUSIP number is 74365P108